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In May 2020, Microsoft released its latest significant update for Windows 10. As an unfortunate side effect of the May 2020 Windows 10 update, some users have reported notable issues with the Google Chrome browser.
Following an update to Windows 10's May 2020 version, some users across Reddit and Google'sHelpForums have noted that the browser has stopped syncing and reverts to a signed-out state upon a reboot. This doesn't affect bookmarks but it would affect the data you back up to your Google account for the sake of syncing to smartphones or other computers.
Further, and perhaps most annoyingly, this issue is also deleting cookies off of the machine. With that, websites treat that Chrome browser as a fresh install, asking users to sign in every time they reboot their machine.
As pointed out by TechDows, Google has actually been aware of these issues with Chrome since before the Windows 10 May update was released. A Chromium bug report from April details Google's knowledge of the problem, and a full two months later the company is still investigating the problem.
Update 10/12: Nearly four months after we first reported on this problem, it's still happening. Some users are still encountering issues on the latest versions of Windows while using Chrome and it seems that Google and Microsoft have no clear solution in sight.
Luckily, a new workaround has appeared that seems to fix the problem as well as revealing its potential source. Unearthed by TechDows, a user commented on a Chromium thread to point out that an 'S4U' task in the Windows Task Scheduler seems to cause Chrome to dump passwords and other data. Microsoft explains what an 'S4U' task is in more detail here, but the long story short is that it allows the computer to run tasks as a local system account. The user explains:
This is because the RPC that UBPM uses to create the S4U token can sometimes delete your saved credentials in lsass. Amongst other things, your saved credentials (or rather, the hash of them) are used to generate your DPAPI user encryption key, and when they're deleted lsass just uses the hash of the empty string (!!).
Frankly, that's way over my head, but other users on the thread report back that disabling these S4U tasks fixes the problem. Notably, at least one Microsoft engineer responded to the comment to say that they are looking into this solution. To try it out for yourself, open a PowerShell window as an administrator and paste the command below. Then, delete any tasks it lists from the Task Scheduler.
Get-ScheduledTask | foreach { If (([xml](Export-ScheduledTask -TaskName $_.TaskName -TaskPath $_.TaskPath)).GetElementsByTagName('LogonType').'#text' -eq 'S4U') { $_.TaskName } }
If you're being affected by this frustrating issue, give it a shot!
The original article follows.
If you're a Chrome user on Windows 10, it's probably best to avoid the May update — version 2004 — until things get patched up. You can do so by going to Settings > Update & Security > Pause Updates. There, you can pause any Windows 10 updates for up to 35 days. In my case, I really hope that means Google has this patched up before July 2nd.
Notably, there is one potential workaround that Google security researcher Tavis Ormandy figured out. He explains:
If you look in Event Viewer, under Windows Logs > Applications and Services > Microsoft > Windows > Crypto-DPAPI > Operational, do you see any errors? If the answer is yes, try this:
- Close all Chrome Windows
- Lock (Press Win+L) your Workstation
- Unlock, then start Chrome, does it work then?
If you're affected, drop a comment below and let us know if this workaround patches things up (temporarily, at least) for you. There's a good chance, too, that other Chromium-based browsers could be affected by this as well. As Windows Latest points out, other apps affected by this bug include Microsoft's own Mail and OneDrive apps.
More on Google Chrome:
FTC: We use income earning auto affiliate links.More.
Keeping your Internet browser up-to-date is important for security, and ensures that web pages load properly and you have all the newest features. We recommend you also update any plug-ins, extensions, or other add-ons you have installed. Use the System Information script to detect and update your browser plug-ins.
To proceed, select the browser you want to update from the list below and follow the instructions.
Google Chrome
Google Chrome updates automatically as new iterations are released to the public. To verify Chrome is at the latest version or to update it manually, follow the steps below.
- Open the Google Chrome browser.
- Click the Customize and control Google Chrome button in the upper-right corner of the screen.
- From the drop-down menu that appears, select Help, then select About Google Chrome.
- In the next window, Chrome automatically checks for updates and displays the current version. If updates were installed, click the Relaunch button to restart the browser.
Users can type chrome://chrome/ into the omnibox (Chrome address bar) to achieve the same results.
Following an update to Windows 10's May 2020 version, some users across Reddit and Google'sHelpForums have noted that the browser has stopped syncing and reverts to a signed-out state upon a reboot. This doesn't affect bookmarks but it would affect the data you back up to your Google account for the sake of syncing to smartphones or other computers.
Further, and perhaps most annoyingly, this issue is also deleting cookies off of the machine. With that, websites treat that Chrome browser as a fresh install, asking users to sign in every time they reboot their machine.
As pointed out by TechDows, Google has actually been aware of these issues with Chrome since before the Windows 10 May update was released. A Chromium bug report from April details Google's knowledge of the problem, and a full two months later the company is still investigating the problem.
Update 10/12: Nearly four months after we first reported on this problem, it's still happening. Some users are still encountering issues on the latest versions of Windows while using Chrome and it seems that Google and Microsoft have no clear solution in sight.
Luckily, a new workaround has appeared that seems to fix the problem as well as revealing its potential source. Unearthed by TechDows, a user commented on a Chromium thread to point out that an 'S4U' task in the Windows Task Scheduler seems to cause Chrome to dump passwords and other data. Microsoft explains what an 'S4U' task is in more detail here, but the long story short is that it allows the computer to run tasks as a local system account. The user explains:
This is because the RPC that UBPM uses to create the S4U token can sometimes delete your saved credentials in lsass. Amongst other things, your saved credentials (or rather, the hash of them) are used to generate your DPAPI user encryption key, and when they're deleted lsass just uses the hash of the empty string (!!).
Frankly, that's way over my head, but other users on the thread report back that disabling these S4U tasks fixes the problem. Notably, at least one Microsoft engineer responded to the comment to say that they are looking into this solution. To try it out for yourself, open a PowerShell window as an administrator and paste the command below. Then, delete any tasks it lists from the Task Scheduler.
Get-ScheduledTask | foreach { If (([xml](Export-ScheduledTask -TaskName $_.TaskName -TaskPath $_.TaskPath)).GetElementsByTagName('LogonType').'#text' -eq 'S4U') { $_.TaskName } }
If you're being affected by this frustrating issue, give it a shot!
The original article follows.
If you're a Chrome user on Windows 10, it's probably best to avoid the May update — version 2004 — until things get patched up. You can do so by going to Settings > Update & Security > Pause Updates. There, you can pause any Windows 10 updates for up to 35 days. In my case, I really hope that means Google has this patched up before July 2nd.
Notably, there is one potential workaround that Google security researcher Tavis Ormandy figured out. He explains:
If you look in Event Viewer, under Windows Logs > Applications and Services > Microsoft > Windows > Crypto-DPAPI > Operational, do you see any errors? If the answer is yes, try this:
- Close all Chrome Windows
- Lock (Press Win+L) your Workstation
- Unlock, then start Chrome, does it work then?
If you're affected, drop a comment below and let us know if this workaround patches things up (temporarily, at least) for you. There's a good chance, too, that other Chromium-based browsers could be affected by this as well. As Windows Latest points out, other apps affected by this bug include Microsoft's own Mail and OneDrive apps.
More on Google Chrome:
FTC: We use income earning auto affiliate links.More.
Keeping your Internet browser up-to-date is important for security, and ensures that web pages load properly and you have all the newest features. We recommend you also update any plug-ins, extensions, or other add-ons you have installed. Use the System Information script to detect and update your browser plug-ins.
To proceed, select the browser you want to update from the list below and follow the instructions.
Google Chrome
Google Chrome updates automatically as new iterations are released to the public. To verify Chrome is at the latest version or to update it manually, follow the steps below.
- Open the Google Chrome browser.
- Click the Customize and control Google Chrome button in the upper-right corner of the screen.
- From the drop-down menu that appears, select Help, then select About Google Chrome.
- In the next window, Chrome automatically checks for updates and displays the current version. If updates were installed, click the Relaunch button to restart the browser.
Users can type chrome://chrome/ into the omnibox (Chrome address bar) to achieve the same results.
Chrome on Android tablet or phone
On an Android tablet or phone, the Chrome browser should automatically get updated, like other apps. However, if automatic updates are not working, open the Google Play app to check for an updated Chrome browser version.
Mozilla Firefox
Mozilla Firefox should automatically download updates and prompt you when they are available to install. To verify Firefox is at the latest version or to update it manually, follow the steps below.
- Open the Mozilla Firefox browser.
- Click the Open menu button in the upper-right corner of the screen.
- In the menu that appears, click the Help option at the bottom.
- Select About Firefox.
- In the window that appears, Firefox automatically checks for updates and displays the current version. If updates were installed, click the Restart to Update Firefox button.
Microsoft Edge
Microsoft Edge updates automatically as new iterations are released to the public. To verify Edge is at the latest version or to update it manually, follow the steps below.
Update Google Chrome Browser On Windows 10
- Open the Microsoft Edge browser.
- Click the Settings and more icon in the upper-right corner of the browser window.
- In the drop-down menu that appears, near the bottom, move the mouse cursor over Help and feedback, then select About Microsoft Edge from the side menu.
- When the next window opens, Edge updates automatically if it isn't at the most recent version.
Chrome Update Download Windows 10
- If Edge was updated, click the button to refresh the browser.
Internet Explorer
Microsoft updates Internet Explorer using its Windows Update feature. As long as you are regularly installing Windows updates from Microsoft, the latest version of Internet Explorer is installed.
Install family feud. To manually check for and install Windows updates, follow the steps below.
Get Latest Version Of Google Chrome
- Press the Windows key, type Check for updates, and press Enter.
- In the middle of the window that appears, under the Windows Update section, click Check for updates.
Older versions
If you do not have Windows automatic updates enabled on Windows 8 and earlier versions, you need to update Internet Explorer on your computer manually by following the steps below.
- Open the Control Panel.
- Open the Windows Update utility.
- In the left navigation pane, click the Check for updates link.
- You can choose to install all available updates or select the updates you want to install.
Safari
If you have Apple updates turned on, Safari should stay up-to-date automatically. To verify Safari is at the latest version or to update it manually, follow the steps below.
- Open the Apple menu by clicking the icon in the upper-left corner of the desktop.
- Select App Store from the drop-down menu that appears.
- In the window that appears, click the Updates selector button at the bottom of the navigation pane on the left.
- Find Safari and click Update (or click Update all to update every app).
Safari on iPad or iPhone
On an iPad or iPhone, the Safari browser should automatically get updated, like other apps. However, if automatic updates are not working, open the App Store and check the Updates section to see if a Safari update is available to download.
Opera
Opera should update itself automatically. However, if you want to check the version or update manually, follow the steps below.
- Open the Opera web browser.
- Click the Opera icon in the top-left corner of the window.
- In the drop-down menu, move your mouse cursor over the Help selector, and select About Opera from the side menu that appears.
- In the next window, Opera automatically checks for updates and displays the current version. If updates were installed, click the Relaunch now button to restart the browser.
Other browsers
There are other Internet browsers available, but we are not able to provide the steps to update each and every one. If your browser is not listed above, the following list has some general tips for how to update your browser.
- Check the Help menu or look in the browser's main menu for a Help section. The update utility for a browser is often located there.
- If no Help section is found, check the browser's main menu for a section labeled Update or Upgrade.
- If you cannot find a Help, Update, or Upgrade section in your browser, visit the browser developer's website for further information.
Update Flash For Chrome Browser On Windows 10
Additional information
- See our msconfig and splash screen pages for additional information and related pages.